Thank You San Carlos Elms

Toni Lovelace

Dear Staff of San Carlos Elms,

Thank you for the care and kindness you all gave our Mom, Toni, over the years. We were lucky to have your team looking after her. She would often say, "They take such good care of me!"

She enjoyed being part of the Elms community. The dining room staff knew what she liked and kept an eye on her to make sure she ate the right things. She enjoyed the food and would say, "They feed us good." The nursing staff made sure she took her medicine. They knew her well enough to know when she was out of sorts, and were there to assist her whenever she needed it. The cleaning staff kept her studio clean and comfortable. The maintenance staff was always there to help her when she needed batteries or lights replaced. The front desk staff were a constant friendly presence always willing to give a helping hand or reassurance. The activities staff with assistance from the transportation staff and volunteers provided a variety of activities so she always had interesting ways to spend her time. She looked forward to the shopping trips, going to church, bible studies, root beer float socials, and manicures. She also enjoyed making things at an art and crafts class, playing Bingo and going to exercise class.

Thank you for keeping us well-informed about her changing needs and for helping us figure out how to let her live as independently as possible. Thanks to you, these final years of her life were made more enjoyable for her and us!

Sincerely,
The Lovelace Family