Thank you and God Bless

Tuesday, September 27, 2022

 Dear Kathleen, Dora, Maribel and Lorily,

I wanted to thank all of you for the wonderful care you provided my Dad, Roger (photos above), over the past 2 years. My sister Susan and I felt that he was very lucky to have such a special care takers as you all especially over the past few months when he was not doing well. He certainly smiled when he saw you so know he appreciated your time with him. We will truly miss him.

 Thank you and God Bless. 


Bonnie ( Roger's daughter)

Wednesday, August 31, 2022

 Hello Kathleen, 

I missed you the day my sister, Tregae and I were finishing up with mom's apartment (Joan LaVaun, photo above). I know Tregae found you and I missed you going down the elevator to the garage. Anyway, I wanted to let you know how thankful I am for your care and attention to my mom and her needs. She was very happy at the Elms and really felt at home-that is what we wanted for her at this stage in her life to have a place she called "home"! Joan was a quiet person and not particularly social, but she loved all the care givers who came into her room once she became more bedridden. Osiris was so sweet to my mom and each of us in the family. Please give her our heartfelt appreciation for all she did to make my mom feel comfortable, cared for, and heard. I will miss seeing Osiris, but the Elms is so lucky to have a caring, empathetic and hard worker like Osiris. She was so tender and sweet with my mom, and I know that was exactly what mom needed.

Thank you for all you do, Kathleen, and for always working with our requests for visitations. Mom is at peace now, out of pain and reunited with my dad and so I am working at being at peace with that.


Kathy Lafaurie

Thank You

 Hello Scott,

Thank you for your condolences. My sisters and I continue to be appreciative of the service and support you and the entire staff has shown to mom. The level of care and compassion provided by the care staff at the Elms has been exceptional. Your team is simply exceptional in their care for mom as well as how they have been respectful to my sisters and I throughout our time with the Elms.

 -Salguero Family (photo of mom, Mercedes)

Great Decision

Monday, May 16, 2022

Hi Scott,

Don (photo above left Cira 2012 and right photo of daughter in law, Lin at The Elms 17th Anniversary back in 2013 and Don with daughter, Nancy celebrating his 96th birthday last June) is settling in at The Beehive in St. George, Utah. The Trip on Tuesday went very well and was the right call considering his advanced age.

Lorena and her staff have been fabulous these past two and a half years. All the care on the second floor contributed to Dad's being in great shape and able to travel. Lorena was terrific in helping me get everything organized for Dad's departure. I will never forget Dad's last birthday celebration-he was in good form as Marilyn danced and sang to some "oldies but goodies".

When Dad moved into #153 he did so much better than when he lived alone in his own house. The staff were wonderfully attentive and helpful especially as he slowed down and became less independent. He met and made some amazing friends in the dining room.

Kathleen was instrumental in helping Dad stay connected as his hearing and eyesight diminished. She always made sure Dad was included on Veterans Day. He was proud of his military service and appreciated being recognized.  Susan read to Dad regularly and they discussed mutually interesting topics. This is always tough with aging minds and bodies. Zoom calls allowed distant families to stay in touch. So many challenges and changes over the past two years.

August became a friend as Dad had increasing medical appointments. In my discussion with Dad about his upcoming move to Utah Dad asked if August would be driving him to the airport.

David at reception was always happy to help, and had a wonderful outlook and positive approach.

I would like to give a "Shout out" to Ismary, Magda, Meiling, Dora (hugs), Raquel, Ester, Carla and of course Dave meals are so important. There are so many caring and compassionate staff members that shared time with Dad and participated in his care. Could you please share this email across the community?

Moving to The Elms was a great decision for Dad.

Many, Many thanks!!!

My best to all and everyone,
(photo below showing Don on his way to his new home and photo of Don in his new home)

Just Moved In

Monday, February 14, 2022

 Hi Scott,

My dad, Jim, moved into his Apt. 115 on Monday. He is almost 98, and while his body isn't great, his mind is 100%. I just want you to know how wonderful the staff has been in assisting both of us with our many particular Kathleen, who has walked with me through these last few weeks with grace as I went through the emotion of moving dad from my house to the Elms, and Raul, who has been our electronics guide.

It's a lovely place and every single person working there has been so gracious...I don't know all the names yet, but I will, as I live close and will be there multiple times a week. 

Anyways, just wanted to give a special thanks to Kathleen and Raul, and to tell you how happy I am that he's there. Once things open up, he'll be able to meet some of the residents.

All the best,


A Family Gives Thanks

Monday, September 6, 2021


How wonderful to have this photo Kathleen!

Thank you again for all of your kindness to my mom and our family! You and your colleagues made so many efforts to help Mom while she was still in the apartment she lived in with my dad, and then your facilitation of Mom's move to the Grove in the midst of the pandemic-so helpful. Thank you!

And please extend my thanks to everyone who took such good care of Mom, both upstairs and down. We feel so lucky that Mom and Dad spent their last days at the Elms. What a wonderful place, staffed by such caring people. 

We truly felt lucky that Laurie and Dave found the Elms and wished Mom and Dad had landed there sooner!

Wishing you and yours health and so many good things!

Ann (daughter of Florence, photo above)

Thank you!

Thursday, April 8, 2021

 Dear Scott, 

It is hard to believe that it's been over a week since Mom(Bessie, photo above) passed away. During this week, we have been reminiscing about all of the poignant memories and events that mad Mom's years living at The Elms so incredible.

As we have said to you and Kathleen many times before, everyone from Kathleen who created fun-filled and creative programming to the dining room staff ( Like David, Gus, Ketty) who prepared absolutely delicious and nutritious meals and served them with enthusiasm and love, to the pharmacy show dispensing of medication like Meiling and Magda, showering with respect and kindness ( like Dora & Yanette) to the ladies who cleaned Mom's apartment like Rosa, to the front desk staff like David and on and on who treated Mom like she was a family member of theirs. The respect, warmth, patience, love, joy and comfort of each staff member extended the quality of Mom's life immeasurably. We understand that staff does not act this way with enormous smiles and a joyful attitude unless they are treated respectfully themselves by management. What a tribute that is to you, Scott. In the years that Mom lived with you, we never once encountered one person working at The Elms who didn't have a smile on their face nor a pleasant word coming form their mouth.

There truly are no words to express the gratitude that we feel for everyone working at The Elms. We have talked about how we can best show our gratitude and appreciation to each employee, and decided that Mom would want us to contribute to the Holiday Gift Fund, an event that Mom felt passionate about. 

We want to express once again our desire to volunteer at any time when you might need help...whether for office work or visiting residents who might not have family to visit. We also want to tell you that we would be honored to meet with anyone who would like to speak with a family member who can give a positive and personal recommendation. 

Again, Scott, thank you so much for always being accessible to meet with our family when we had questions pertaining to Mom. Thank you as well for keeping the Elms so incredibly clean whether it was in individual rooms or the common areas or dining room. Thank you for the entertainment that was provided in order to keep the residents stimulated and active and thank you for always making sure that the residents and their family were greeted in the same manner in which we greet visitors entering our own homes. Finally thank you for providing meals that our Family always enjoyed and making it so pleasant to dine with Mom for lunch or dinner. During this challenging and difficult year, thank you especially for keeping our loved ones safe and healthy. Your consistent emails, explaining procedures and updates, were so very much appreciated.

How blessed we feel that our beloved Mom resided at The Elms with you and all the delightful staff and other residents. We always left The Elms feeling that our Mom was safe and well cared for. Thank you from the bottom of our hearts.

With love, gratitude and respect,

Marty & Ellie Rosenberg (photo below)

Phil and Donna Feitelberg (photo below)

and  their Children and Grandchildren (photo below)


A Non-Profit Community Sponsored by the San Carlos Development Corporation • Licence #415600135