Hi Lorena,
Alicia here, Carol Nielsen's (photo above) daughter. I hope you and all the team in the Grove are doing well.
I wanted to express my deep gratitude for all you did for Mom these last few years. The quality of her life was greatly improved and extended as a result of her coming to the Grove. You were so very kind and at the same time your were a strong advocate for Mom. Your insights and keen eye were invaluable to Mom and all of the family.
Please extend my thanks to your team as well- Flavia, Ismary, Esther, Carmen and all. Your work is so important and tremendously impactful to your residents and their families.
-Alicia
