Judy Young-daughter of William Young( photo above), June 12, 2018
I think the Elms was the best place for my father to spend his final years. The staff that stand out are Kathleen Sullivan, Ashley, David (receptionist), Ismary, and Rosa are very personable and on top of things. Helen and Sarah in the Dining Room bend over backwards to meet Resident's needs. What meant the most to me was how I got to know the staff and they tried their best to meet my father's needs. It was unfortunate that he was sicker than we knew and his participation in activities was limited.
Aileen Schiltz- daughter of Hilda Chaves (photo above), May 9, 2018
Anytime I raised any issues or concerns they were addressed promptly and professionally. The staff that stands out are Osi, Rosario, Meiling, Flor there were others whose names I can't recall but with the exception of a couple they were all very good. The Kindness, Care, Compassion and Patience of the Care Staff towards my mom went beyond my expectations.
Larry Adams-Son of Loraine Adams (photo above), May 2, 2018
Kathleen was always respectful and helpful. Great level of care and communication.
Lisa Schiavena- daughter of Bertha Aspoy (photo above), May 2, 2018
The care my mother received at The Elms was above my expectations, she was safe and well care for. I was impressed with all the staff I interacted with, but mostly the med staff. [what meant the most was] my mother's safety, her care and the staff who took such excellent care of her needs at all times! Having my mother at The Elms was a gift to me and my family. We were truly blessed. Continue the amazing job you all do for our loved ones. "I miss you all! Take Care"
Anonymous, February 27, 2018
If someone needs assistant living arrangements the San Carlos Elms meets this need in a personal (family-like) and caring way that can accommodate a wide variety of needs. Kathleen stands out but everyone was very caring-Kathleen sets a standard for the team.
[What stood out was the] confidence that a dying loved one was well taken care of and ease with which we could make adjustments to care as needed, flexibility.
Anne Stivers-daughter of Bob Hill (photo above), February 27, 2018
Magda, Brianna, Meiling, Lori, all the waiters and waitresses who served Bob, Raquel, David, Kathleen, Maribel- Everyone treated Bob with love and respect. What meant the most to me was knowing that Bob was in a safe, well maintained environment with caring and sensitive staff.
Carol Palacio- daughter of Teresa Walker (photo above), February 21, 2018
The staff was very attentive to my mom's needs and went above and beyond in her care during the final days of her life. I will be forever Grateful! Nurse and Care Staff were outstanding! Thank you! A Quiet, caring environment where my mom could have a great deal of independence.